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New updates and improvements to incident.io

Follow-Ups, now with added filters

Weekly Update

Look, sometimes you can't get to solving all your follow-up actions right away, we understand. So maybe your follow-ups page was looking a little full? It's ok, we've got you, we've added the ability to filter the follow-ups page the same way you can filter the incidents page.

One more thing

We also added a workflow step to invite a user from a PagerDuty escalation policy, and assign them an incident role!

Screenshot of the PagerDuty invite workflow step modal, with an escalation policy & incident role configured

What else we shipped

Actually 17 more things...

  • 🆕 Include pinned images in post-mortem PDFs
  • 🆕 Include completed action titles in the timeline
  • 🆕 Show recent incidents in the create incident modal, to help avoid creating duplicate incidents
  • 🆕 Show shorthands in the /inc help info, so you can learn how to move faster
  • 🆕 Show the reasons we need to reinstall on the reinstall page
  • 🆕 Show absolute timestamps in the timeline
  • 💅 Update setup/login step to hide the sidebar
  • 💅 Make incident update -> closed not do anything until the incident is closed
  • 💅 Auto-focus "title" when opening the create action modal
  • 💅 Make "description" optional when exporting an action
  • 💅 Hide Assignee when exporting to Jira
  • 💅 Allow toggling private incidents on follow-ups page
  • 💅 Relax limit on decision title flow length
  • 💅 Allow reversing timeline order on incident home page
  • 💅 Handle "action already exported" gracefully from Slack
  • 💅 Show "not set" for empty workflow values when viewing workflow configs in the web app
  • 🐛 Fixed an issue where the login screen had multiple headers on mobile

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