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incident.io

A lot cheaper than a bad outage.

Improve incidents at your organisation today. Find a plan that suits you.

Starter-20%
Ideal for small teams and startups looking to get started with incident management
$16
per responder
per month
  • 3 Workflows
  • 5 Custom Fields
  • 2 Integrations
    • Product features
    FeatureIncluded
  • Slack community
  • Response SLA: 3 days
    • Support and implementation
    FeatureIncluded
  • Unlimited Viewers
  • Minimum term: Month-to-month
  • Pay monthly
  • Pay yearly
  • Pay by credit card
    • Payment and terms
    FeatureIncluded
    Get started for free
    Pro
    Comprehensive incident management for high growth startups and scaleups

    From $10k per year

  • 10 Workflows
  • 10 Custom Fields
  • Unlimited Integrations
  • Advanced Insights
  • Private Incidents
    • Product features
    FeatureIncluded
  • Live chat
  • Response SLA: 1 day
  • Dedicated Customer Success Manager
  • Training calls
    • Support and implementation
    FeatureIncluded
  • 30 Included responders
  • Unlimited Viewers
  • Additional responders: $23 per month
  • Volume discounts
  • Minimum term: 1 year
  • Pay yearly
  • Pay by credit card
  • Pay by bank transfer
    • Payment and terms
    FeatureIncluded
    Enterprise
    Advanced incident management for larger organisations who need a tailored end-to-end solution

    Talk to us for more information

  • Unlimited Workflows
  • Unlimited Custom Fields
  • Unlimited Integrations
  • Advanced Insights
  • Private Incidents
    • Product features
    FeatureIncluded
  • Dedicated Slack channel and Premium support
  • Response SLA: 3 hours
  • Service Level Agreement
  • Dedicated Customer Success Manager
  • Training calls
  • Custom implementation sessions
  • Dedicated Slack support channel
  • Sandbox Environments
    • Support and implementation
    FeatureIncluded
  • Master Services Agreement
  • SOC2 Report
    • Procurement process
    FeatureIncluded
  • 100 Included responders
  • Unlimited Viewers
  • Additional responders: $40 per month
  • Volume discounts
  • Minimum term: 1 year
  • Pay yearly
  • Pay by bank transfer
    • Payment and terms
    FeatureIncluded

    Responders are users who actively engage with incident.io to manage incidents, for example taking lead, creating incident actions or communicating updates.Learn more