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Starter-20% Ideal for small teams and startups looking to get started with incident management | Pro-20% Comprehensive incident management for high growth startups and scaleups | Enterprise Advanced incident management for larger organisations who need a tailored end-to-end solution | |
|---|---|---|---|
$16 per responder per month | $23 per responder per month | Talk to us for more information | |
| Viewers | Unlimited | Unlimited | Unlimited |
| Workflows | 3 | 10 | Unlimited |
| Custom Fields | 5 | 10 | Unlimited |
| Integrations | 2 | Unlimited | Unlimited |
| Advanced Insights | - | ||
| Private Incidents | - | ||
| Sandbox Environments | - | - | |
| Support | Slack community | Live chat | Dedicated Slack channel and Premium support |
| Response SLA | 3 days | 1 day | 3 hours |
| Data Retention | 1 month | Unlimited | Unlimited |
| Annual Invoicing | - | - |
Responders are users who actively engage with incident.io to manage incidents, for example taking lead, creating incident actions or communicating updates.Learn more