The practical guide to
incident management
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Every company needs a plan for when things go wrong. I've written these plans many times now, and every time I've wished for a reference that reflects the way companies actually work today.

So here it is — our many years of collective knowledge and experience distilled into a practical guide for your whole organisation. Enjoy!

photo of Chris Evans, co-founder & CPO of
Chris Evans
Co-founder & CPO,