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Testing, testing, 123

Our customers want a way to train people on, without unnecessarily worrying others in the organisation that things are going sideways or messing up their lovely incident library and statistics. Until now, you had to use normal incidents to do this. That's no good.

Well, enter test incidents! Test incidents are exactly the same as normal incidents, except:

  • We won't announce them to the organisation in #incidents
  • They're excluded from your incident library or statistics
  • We disable some integrations like Statuspage, to avoid embarrassment

We think that they're best used for:

  • Training your organisation to use
  • Testing new features out
  • Practicing your incident response on game days

Kick off an incident by /incident test and let us know what you think!

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