We love our bot. It takes rote work off our hands, and let us focus on the things humans are great at. However, it's important that the incident channel remains clean and easy to scan, and it were getting a little loud for our tastes.
We started the week deep in thought, coming up with design principles for how the bot should interact. We'll be writing about these soon - stay tuned to our blog for more.
Armed with these principles, we built them into the product. The bot should be noticeably quieter. Let us know what you think!
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